shipping and production
With us you enjoy free shipping for all orders within Germany. However, due to COVID-19, there may be a slight delay in delivery time. We ask for your understanding and wish you and your family good health. We ship worldwide with some exceptions. Our products are carefully packed in our workshop after ordering. It may take up to 3 business days to process before your package is dispatched, however we typically ship within 1-2 business days.
Delivery is by Deutsche Post and will be delivered to your door by your local post office. We offer tracking for all orders, except in countries where this is not possible.
Estimated delivery time varies by destination and may be affected by customs procedures. In countries outside the EU, there may be customs delays and import duties, customs tariffs or VAT charges may apply. Customers are responsible for all international duty and customs fees.
Delivery within Germany takes 2-3 days (express 1-2 days), internationally the delivery time varies depending on the destination. If you have not received anything after 15 days, please contact us.